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Webinar Wednesdays


The Pedorthic Association of Canada recognizes that a number of in-person events, including the 2020 PAC Symposium, are being cancelled due to the Covid-19 pandemic. Since professional development opportunities remain important for the profession, we are rolling out Webinar Wednesdays for the next few weeks. 


Benefit Fraud – Real Crime Real Consequences

PAC Online Educational Event

Wednesday, September 2, 2020
12:00 PM to 1:00 PM EST

Register Now!

 CEP Credits

Approved for 1 CEP (structured) from The College of Pedorthics of Canada.
CEP credits are only awarded to those who have logged in and actively participated in the event.

During this session you will receive an introduction to general industry information, learn about the difference between fraud and abuse as well as their impact on the sustainability of benefit  plans.  We will cover some trends being seen in the industry, the costs of benefit fraud, and challenges to combating fraud.  Finally you will hear about the industry initiatives underway to combat fraud and abuse. 


Shannon DeLenardo

Shannon DeLenardo is the Director, Anti-Fraud and Electronic Claims with the Canadian Life and Health Association (CLHIA), a voluntary trade association with member companies that account for 99 percent of Canada’s life and health insurance business.  In her role, Shannon is responsible to build consensus on concerns important to member companies and for leading industry committees, working groups and projects related to the mitigation of benefits fraud, and electronic claims management. 

Shannon has held positions in Compliance, Regulatory Affairs, and Privacy with CAA Club Group and Orion Travel Insurance.  Prior to this she held roles at Assurant Solutions including Director of Compliance and Director of Human Resources.

Shannon graduated from the University of Guelph with a BA, Seneca College with the Human Resources Professional designation and has an Osgoode Certificate in Regulatory Compliance & Legal Risk Management for Financial Institutions.


Member Price: Complimentary for members
Non-Member Price: $50.00 + tax